Privacy Policy
Effective Date: January 1, 2024
Cranial Pain Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal information and how we treat it.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: Information such as your name, email address, phone number, and any other information you provide to us when booking an appointment or contacting us through our website.
- Medical Information: Protected health information (PHI) as provided by you for the purposes of treatment, appointment scheduling, and care management.
- Usage Information: Information on how you use our website, including but not limited to IP address, browser type, access times, and pages visited, which we may collect via cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- To provide medical services and schedule appointments.
- To communicate with you, including sending appointment reminders and responding to inquiries.
- To improve our website and services.
- To fulfill any other purpose for which you provide it.
3. Data Sharing
Cranial Pain Solutions values your privacy and is committed to protecting your information. We do not sell, share, or rent your personal data to third parties. We may share your information only in the following situations:
- With service providers who assist in our operations, including the management of our electronic medical record (EMR) system, but only under strict confidentiality agreements.
- When required by law or to protect our legal rights, including compliance with a subpoena or similar legal process.
- With your express consent for other purposes not outlined in this policy.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and help us understand website usage. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request the deletion of your personal data, subject to legal and operational requirements.
- Withdraw consent for the collection or use of your information, where applicable.
To exercise any of these rights, please contact us at info@cranialpainsolutions.com.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before submitting any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Email: info@cranialpainsolutions.com
Phone: 513-773-7600
Address: 7136 Office Park Dr. West Chester, Ohio 45069
